Track Assignment by Site Manager Suggestion

Posted 25 days ago by Ashley Edling

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Ashley Edling

I'm writing to suggest a potential improvement to the volunteer onboarding process that would enhance the experience for our volunteers, particularly those who may be less tech-savvy.


Currently, when a Site Manager creates a new user account for a volunteer, they are unable to immediately assign the volunteer to their appropriate track. This requires the volunteer to receive a separate email with a link to "start" the track.


For many of our volunteers, this additional step can be frustrating, especially if they are not comfortable with technology or checking their email regularly.


Proposed Solution:

To streamline the process, I suggest implementing a feature that allows Site Managers to assign volunteers directly to their respective tracks when creating their user accounts. This would eliminate the need for a separate activation email and ensure that the volunteer's profile is immediately associated with their chosen track, including all relevant qualifications and information.

By implementing this change, we can provide a more seamless and user-friendly onboarding experience for our volunteers, especially those who may require additional support.

Thank you for taking the time to read my suggestion!

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