I Downloaded the App—Now What?

Created by Brittany Crow, Modified on Tue, 19 Mar 2024 at 02:55 PM by Brittany Crow

Finding and responding to volunteer opportunities can be accomplished right from your phone or tablet with the Causer app! Here we cover: 

How do I access the app? 

First, you need to download the app from your phone or tablet's app store. Open up your app store and search Causer

  • You can also scan these QR codes for your specific device to download the app now!

I've already registered on a site—now what? 

If you've already registered on an organization's site, use the email address you used to sign up to log into the app. 

  • A list of possible sites appears for you to choose from. 

  • Once you select the site, you're asked to enter your password or you can select I've forgotten my password to reset it. 

  • After logging in, you're taken to your volunteer dashboard where you can see your volunteer impact or search for volunteer opportunities! 

  So you know: You may see some popups depending on what device you're using. 

  • These can include a Background Location Request popup. This helps the app find volunteer opportunities near you! 

  • Another popup you might encounter is a Push Notification Request. Turning this on allows you to receive important notifications from the app about your scheduled volunteer opportunities or other updates from the organization.  

  • When you have the Background Location and Push Notification enabled, a notification pops up for you to check into an opportunity when you're close to the listed address for that opportunity. 
    • Another notification pops up for you to check out when you leave that address. 

I haven't signed up on a site yet—now what? 

If you haven't registered on an organization's site, then you can search for sites near you or search for a site by name. 

  • After you select the site you want to sign up on, click Sign Up.

  • Fill out the registration form and click Create my account. 

How do I find available opportunities? 

From your dashboard, click Find something to do to start finding volunteer opportunities near you! 

  • To filter your search, click Filters and select Distance, Interest, or Agency

  • You can also go to the Search area in the app by clicking the hamburger button (☰) in the top left of the app to open your menu. 

How do I respond to an opportunity? 

After you filter your search and find the opportunity you want to respond to, click Respond

  • Clicking Respond opens the opportunity for you to view more details—click Respond again to confirm your selection. 

So you know: You may encounter opportunities that require additional steps when responding to them—it just depends on the requirements for that opportunity. 

How do I unregister for an opportunity? 

If you need to unregister for an opportunity, click on it and select Unregister. 

  • If the opportunity has shifts then click the opportunity you want to unregister for and select Manage responses

  • Select the (X) beside the shift you want to unregister for.

How do I check my schedule? 

When you first enter the app, your dashboard shows any upcoming volunteer opportunities that you're scheduled for.

  • If you want to see a calendar view of your schedule, click the hamburger button (☰) in the top left corner of the app and select Schedule from the menu. 

  • From here, you can click on a date in the calendar to review details about that specific opportunity. 

How do I check in or out of an opportunity? 

If you need to check in or out for an opportunity, go to the Schedule area in the app and click Check in for the opportunity.

How do I add hours? 

If you need to add hours for an opportunity you volunteered for, then:

1. Click the hamburger button (☰) from the top left corner of the app and select Add Hours from the menu. 

2. You must select the Hours type: 

  • For opportunities you responded to on the site, select Yes
  • For opportunities you volunteered for without responding to on the site, select No.

3. If you selected yes for the Hours type, then you must choose an opportunity from the dropdown menu. 

4. If you completed the opportunity as a member in a User Group, select the User Group from the options. 

  • Select N/A if you weren't part of a User Group.

5. Click Continue

6. Be sure to review your Hour Details and click Submit hours at the bottom of the form to confirm.