Launching the Check-in Kiosk 2.0 as an Advanced Program Manager

Created by Brittany Crow, Modified on Wed, Oct 16 at 8:42 AM by Brittany Crow

 Heads up! This article is intended for Advanced Program Managers


Streamline volunteer check-in by launching the Check-in Kiosk 2.0 from your Advanced Program Manager dashboard! Once it's launched, your volunteers can select their scheduled shifts to check in for, respond to shifts and check in, or create an account and check in. Here we cover: 


How to launch the Check-in Kiosk 2.0 

You can easily streamline volunteer check-in and check-out with the Check-in Kiosk 2.0. To get started: 

1. Log into your Advanced Program Manager account. 

2. Select Check-in Kiosk from the top menu bar. 

3. Select the Program you wish to display Opportunities in the kiosk for with the Show Opportunities from dropdown. 

  • If you manage multiple Programs and want to display Opportunities from all of them, click All Programs

4. Click Build Kiosk

5. Click Launch Kiosk

  • You can also click Copy Kiosk Launch Link to share with others so they can launch the kiosk from their device(s). We recommend only sharing this with other Advanced Program Managers or trusted individuals. 

So you know: Launching the kiosk logs you out of your account.  


How volunteers use the kiosk

Once the kiosk is launched, volunteers can check in for volunteer shifts! Volunteers can check in for shifts they have already responded to or sign up for shifts through the kiosk. 

So you know: The kiosk only displays shifts for that day. 


Volunteers who responded to an Opportunity shift

If the volunteers have already responded, their names appear in a list when the Opportunity shift is selected in the kiosk. Volunteers must select This is me by their name to check-in. 


Volunteers who haven't responded to an Opportunity shift

If the volunteers haven't responded, they can when they check in. 

1. Volunteers select the Opportunity from the list in the kiosk. 

2. Click Sign up

3. Enter a valid email address. 

4. Click Sign up

  • If the volunteer has a registered account on the site, their name appears and they can click This is me to confirm. 
  • If the volunteer doesn't have a registered account on the site, they can enter their First and Last name and click Create account to create one. 

5. Once they confirm their account or create one, they can click This is me > Check in now to finish. 


How volunteers check out

Checking out is as simple as checking in. 

1. Volunteers select the Opportunity from the list in the kiosk. 

2. They click Check out by their name. 

3. The click Check out now to finish.

  • Their hours are automatically recorded after they click Check out now.


The Check-in Kiosk 2.0 FAQ 

Here are some commonly asked questions and answers about the kiosk: 


Why don't I see my Opportunities in the kiosk? 

There are a couple of reasons why the kiosk might not display your Opportunities: 

  • The kiosk only displays Opportunities for the day it is launched. 
  • The kiosk only displays the Opportunities from the Programs selected when the kiosk is launched.