How to Change a User's Role as a Site Manager

Created by Brittany Crow, Modified on Tue, 18 Apr 2023 at 11:34 AM by Brittany Crow

Heads up! This article is intended for site managers. If you're an advanced program manager looking for information about managing your programs, click here. If you're a program facilitator looking for information about reviewing your programs, click here.


You may find you want to assign advanced program managers or even program facilitators to help you oversee the various Programs on your site! You can do this by changing a user's role. This can be done right from the Users area of your dashboard! 


How to change a user's role

To change a user's role: 

1. Go to Volunteerism from the left-hand side of your site manager dashboard.

2. Click Users.

3. From here you can select a user's name in the table or click on the pencil under the Options column to edit their user type. From this page, you can also add a new user or search for a user too:

4. After you click on their name or the pencil, it opens the Edit User page. Scroll down to User Type under Basic Information and select the role you want to assign to them from the dropdown.5. Be sure to scroll down and click the Update Basic Information button to save your changes: 

  • Here's a video that walks you through the steps for changing a user's role to program facilitator which are the same steps for changing them to a program manager!