User Types on My Site

Created by Brittany Crow, Modified on Mon, Jul 8 at 11:54 AM by Brittany Crow

Main user types with access on my site

Your site has a few different types of users accessing it, including Site Managers, Advanced Program Managers, Program Facilitators, and volunteers. Here's a brief overview of the different roles and their descriptions and abilities:

Role	Description	Abilities
Site Manager	As the Site Manager, you're the one in full control of the entire site, including: Site-wide branding User information Communication tools Reports Note: There's a limit of two Site Managers.	You can: Establish the look and feel of your site through branding, logos, and site colors Manage schedules Create new Opportunities Approve Programs and Opportunities Edit notification templates and send email blasts Access canned reports Add Opportunities, qualifications, teams, user groups, users, and more Work from the Site Manager panel Export important data for reporting Create benchmarks to celebrate your volunteers' achievements
Advanced Program Manager	Advanced Program Managers are assigned as primary or secondary managers over the Programs in your organization. They can't make any site-wide changes, but they can edit the Programs they manage and schedule volunteers for Opportunities within those Programs.	Advanced Program Managers can: Manage volunteers in their Programs—including hours, information, qualifications, and responses Post volunteer Opportunities Schedule volunteers for Opportunities Edit the Programs they manage Launch the Check-in Kiosk Create and manage teams Send email blasts to volunteers in their Programs
Program Facilitator	A Program Facilitator helps you oversee your Programs and Opportunities for those Programs	Program Facilitators can: Review important info like who's volunteering today, available Opportunities, volunteer responses, and volunteer qualifications Export data for reporting Monitor the Check-in Kiosk
Volunteer	While anyone can be a volunteer—including the Site Managers, Program Managers, or Program Facilitators—this generally means any user who wants to volunteer on your site by responding to Opportunities and tracking their hours	Volunteers can: Search for volunteer Opportunities by date, location, skills, and more Sign up for Opportunities individually or as a team Receive system emails View and download their volunteer resume Submit and track their volunteer hours

Other user types

Your site also has the option to assign a site supervisor and user group leader:

Role

Description

Abilities

Site Supervisor

Do you have someone on your site your volunteers need to know about? You can assign a site supervisor! A site supervisor is someone who acts as a good point of contact for your volunteers

They are a point of contact for volunteers
Their name and email appear on the front end of the site
Their information also appears in the FEMA reports

User Group Leader

If you create user groups on your site, then you can assign one of your volunteers to a specific user group as the leader

User group leaders can:

Add and remove User Group members
View total responses and hours attributed to the User Group
View User Group member names and email addresses

Note: A user group leader can perform the same edits to the user group as you can