How to Send Email Blasts as an Advanced Program Manager

Created by Brittany Crow, Modified on Fri, 24 May 2024 at 11:48 AM by Brittany Crow

 Heads up! This article is intended for Advanced Program Managers. If you're a Site Manager, click hereProgram facilitators cannot send email blasts. If you're a Program Facilitator looking for information about reviewing your programs, click here. 

Want to send several or all of the volunteers in your program a quick email? You can with Email Blast! Here we cover: 

How do I send an email blast? 

To get started: 

1. Go to Communication > Email Blast from your dashboard.2. Use the User Filter to select who you want to send the email blast to—it automatically includes all of the volunteers in your Program. 

  • With the User Filter, you can search for users by User Data or Volunteer
    • User Data: Select this to filter for volunteer information—e.g., user tags, skills, causes, etc. 
    • Volunteer: Select this to filter by Opportunities volunteers have responded to or are on a waitlist for, etc. 

3. Add a Campaign Name.

4. Select your From email. 

  • While you can add a verified email address here, we recommend using the address. 

5. You can update the From Name as needed. 

6. Add a Subject

7. Use the editor to customize your message with color, images, links, and more! 

8. Insert the necessary template keys as necessary.

  Best practice: Please only click the template key to insert it.  

9. Click Send Email Blast

So you know: You can also see what the message looks like to volunteers by clicking Send Me A Test before you hit send! 

What are template keys? 

Template keys are a great way to experience your site's automation benefits while still personalizing your messages! For example—if your template key says First Name—it automatically replaces it with the recipient's first name. 

To insert a template key: 

1. Click in the text field where you want the template key to go. 

2. Select the template key.