Launching the Check-in Kiosk 2.0 as a Program Facilitator

Created by Brittany Crow, Modified on Wed, Oct 16 at 8:45 AM by Brittany Crow

 Heads up! This article is intended for Program Facilitators


Quickly and easily streamline your volunteer check-in process with the Check-in Kiosk 2.0! This feature can be launched right from your Program Facilitator profile. Once launched, volunteers can select their scheduled shifts to check in for, respond to shifts and check in, or create an account and check in. Here we cover: 


Launching the kiosk

The Check-in Kiosk 2.0 streamlines your volunteer check-in and check-out process. It's simple and easy to navigate for you and your users. To get started: 

1. Log into your Program Facilitator account.

  • Select My Program(s) and the Program you wish to launch the kiosk from. 

2. Click the Check-in Kiosk button from your top menu bar. 

3. Use the Show Opportunities from dropdown to select which Programs you want to display Opportunities for in the kiosk. 

  • Select All Programs if you want to display all available Opportunities for each Program you manage in the kiosk. 

4. Click Build Kiosk

5. Click Log Out & Launch Kiosk

  • You can also click Copy Kiosk Launch Link to share with others so they can launch the kiosk on their device(s). We recommend only sharing this with other Program Facilitators or trusted individuals. 

So you know: Launching the kiosk logs you out of your account. 


How volunteers use the kiosk

Once the kiosk is launched, volunteers can check in for volunteer shifts! Volunteers can check in for shifts they have already responded to or sign up for shifts through the kiosk. 

So you know: The kiosk only displays shifts for that day. 


Volunteers who responded to an Opportunity shift

If the volunteers have already responded, their names appear in a list when the Opportunity shift is selected in the kiosk. Volunteers must select This is me by their name to check-in. 


Volunteers who haven't responded to an Opportunity shift

If the volunteers haven't already responded, they can when they check in. 

1. Volunteers select the Opportunity from the list in the kiosk. 

2. Click Sign up

3. Enter a valid email address. 

4. Click Sign up

  • If the volunteer has a registered account on your site, their name appears and they can click This is me to confirm. 
  • If the volunteer doesn't have a registered account on your site, they can enter their First and Last name and click Create account to create one. 

5. Once they confirm their account or create one, they can click This is me > Check in now to finish. 


How volunteers check out

Checking out is as simple as checking in. 

1. Volunteers select the Opportunity from the list in the kiosk. 

2. They click Check out by their name. 

3. The click Check out now to finish.

  • Their hours are automatically recorded after they click Check out now.


FAQ about the Check-in Kiosk 2.0

Here are commonly asked questions and answers, which may be updated periodically: 


Why don't I see my Opportunities in the kiosk? 

There are a couple of reasons why the kiosk might not display your Opportunities: 

  • The kiosk only displays Opportunities for the day it is launched. 
  • The kiosk only displays the Opportunities from the Programs selected when the kiosk is launched.