❖ Heads up! This article is intended for Site Managers. Click here for more information about qualifications if you're an Advanced Program Manager. If you're a Program Facilitator looking for information about reviewing your Programs, click here.
Depending on how you have set up qualifications on your site, you may need to manually review and approve your volunteers' Qualification submissions for a volunteer to be qualified! Click here to learn more about creating qualifications. In this article, we cover:
How to review qualifications
When a volunteer submits a qualification response, you can review and approve it by navigating to Volunteerism > Qualifications from your Site Manager panel: 
- This takes you to the Qualifications area on your site where you can create and manage them.
- Click Approvals from the Manage Qualifications page to review the ones submitted by your volunteers:
Statuses and what they mean
There are six statuses to choose from on the Pending Qualifications page: 
| Status | Description |
|---|---|
| Qualified | This means the volunteer has met the qualification requirements and can respond to Opportunities that it's assigned to. Note: An automated notification is sent to the volunteers to notify them that they're qualified if you've set it to active. |
| Pending | This is the default status for qualifications that require your approval. Note: Volunteers can change their qualification responses when it's set to Pending. |
| Not Qualified | This means the volunteer hasn't met the requirements for the qualification. Note:
|
| Re-submit | Use this status when a volunteer submits the wrong response to a qualification question and needs to resubmit their answer. Note:
|
| Expired | This means the volunteer's qualification has expired. Note: With this status, volunteers can edit and resubmit their responses for the qualification in the Qualifications area of their profile. |
| Inactive | This works the same as Not Qualified. Note: This status means the volunteer can't view or respond to the Opportunity with the qualifications attached.
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How to approve qualifications
You can also approve or deny qualification responses from this area by selecting Qualified or Not Qualified from the dropdown menu under Status: 