Adding Volunteer Hours as an Advanced Program Manager

Created by Brittany Crow, Modified on Wed, Apr 19, 2023 at 10:30 AM by Brittany Crow

 Heads up! This article is intended for advanced program managers. If you're a site manager, click hereIf you're a program facilitator looking for information about reviewing your programs, click here  

Volunteers are encouraged to submit their own hours, but there may be times where you're asked to submit hours on behalf of volunteers. You may also need to edit hours or even review and approve or decline pending hours. These actions can be done right from the Hours area of your dashboard! Here we cover: 

How do I add hours on behalf of volunteers? 

The Hours area of your dashboard is also where you can add hours for volunteers! To add hours: 

1. Go to Volunteerism > Hours2. Click Add An Hour Entry3. Type the user's name in the User Lookup field and select their name from the dropdown. 

4. Type the Opportunity Response in the Opportunity Response Lookup field. 5. Complete the required fields on the Hour Detail form and any other necessary fields, then click Submit Hour Entry

 So you know: If hours have already been submitted for the opportunity, then a popup appears for you to Review - Possible Duplicate Hours. This is here to ensure that your data is accurate! 

  • Check Yes to confirm the hours. 
  • Check No to cancel. 
  • You can also check the box to prevent the popup from appearing for 24 hours.

How do I add hours in bulk? 

You can add default hours in bulk to volunteer Opportunity responses! Default hours are the amount of hours listed in the Opportunity in the Hours field or Edit Shifts tab. For example, if the shift is 2 hours long, the default hours will be 2. 

1. Go to Volunteerism > Responses

2. Check the boxes beside the ID column for the volunteer responses you want to add default hours to. 3. Click +Add Default Hours

✏️ Quick tips: 

  • You can hide the responses that already have hours submitted. This is great for seeing who didn't attend, or who attended but forgot to log hours. Toggle the button beside Hide Responses That Have Hours to On
  • Check the top box beside ID to select all. 

How do I add anonymous hours? 

Do you want to track hours for a volunteer that doesn't have an account on the site? You can keep track of those hours by adding anonymous hours to the Opportunity that they volunteered for! 

1. Go to Volunteerism > Opportunities2. Select the Opportunity Title you want to add anonymous hours to. 

3. Scroll until you see Volunteer Hours

4. Click Add Anonymous Hours5. Complete the Add Hours form and click Add Hours to finish!