Separate Shift Notification Emails

Posted 7 months ago by Emily Sathis

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Emily Sathis

My suggestion is to make the "Upcoming Need Reminder" notification two separate notifications. One for one week before the need and then another one for one day before the need. My volunteers have complained of too many emails, especially if they are on multiple shifts throughout a week. They get 2 emails for every shift they sign up for which can add up for the ones that are here most often. And those are the ones I don't want to annoy with too many emails.

I know they can opt out of this kind of email, but getting at least one reminder is helpful, just not when they can't choose the frequency of that reminder.

Thank you.

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3 Comments

Abby Torrice posted 6 months ago Admin

Hi Emily,

Awesome! I will go ahead and record this for future Enhancement Meetings. Again, we appreciate your input.

Have a great day!

Best,

Abby Torrice

Onboarding Specialist

Get Connected by Galaxy Digital

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Emily Sathis posted 6 months ago

Yes, exactly. Or even 3 options. One monthly notification that goes out on the 1st of every month that shows all their upcoming shifts that month. Then a notification that goes out a week before the shift. Then a notification that goes out a day before the shift.

Thanks!

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Abby Torrice posted 6 months ago Admin

Thanks for taking the time to write on the forum!

To make sure I write this correctly in the forum for our Enhancements meeting, you are looking to have two "Upcoming Need Reminder" notifications instead of one. One notification would be for one week before the need and the other would be for one day before the need. So that you are able to control whether you have both active or one active and one deactivated to minimize the amount of notifications volunteers get?

We appreciate your input and I look forward to hearing from you!

Best,

Abby Torrice

Onboarding Specialist

Get Connected by Galaxy Digital

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