Under 18

Posted 5 months ago by Programs

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Programs

It would be nice if the system could automatically determine based on DOB if a user does / doesn't require a background check so they are automatically exempt from having to complete a background check if that qualification is set up and required.

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Shonie K. posted 2 months ago Admin

Hi there,


Good afternoon! I completely understand wanting this type of workflow in the software via a user's birth date field, and also hope this is something added to the software.


That being said, with our small development team and other major software and product updates in the works, our enhancements do need to follow the process of getting into a development cycle and being seen through. If any updates occur with this particular request, we will be sure to message this thread!


Thanks for advocating for this for your users and other admins,

Shonie

CX Specialist

she/her

0 Votes

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Programs posted 3 months ago

This should be an easy thing to implement since you already have the same type of functionality set up for COPA purposes!!

0 Votes

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Katherine Stang posted 3 months ago Admin

Hi All, 


Thank you for writing in with your suggestions! I've submitted these as enhancement requests to be reviewed by our team. We'll be sure to let you know if we have any updates on this, or anything related age calculations as it pertains to background checks, opportunity responses, or even just displaying in the Users tables. 


Thank you again! 


All the best,

Katie S. she/her

Customer Experience Data Specialist
Galaxy Digital



0 Votes

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Sarah Esala posted 4 months ago

It would also be great if opportunities could only be used by people that meet the age criteria. Currently the only option is to have it written multiple times and/or a button that must be submitted with each signup that has to be checked to say the person meets the age requirement. Younger volunteers/volunteers who struggle with reading comprehension/volunteers filling out an application for the first time and non-English speakers all struggle with completing a large form and are less likely to read these details and correctly complete the application. Ongoing volunteers who are adults don't want to have to click an extra button each time they sign up (this is a complaint I'm hearing with this system - too many clicks are needed). It requires staff time to go through each application and manually verify age and then reach out about incorrect applications (we had over 1200 volunteers at one event, this is very time consuming) when a system has a date of birth and fields for minimum age and maximum age and could automate this step. 

1 Votes

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Morgan Green-Griffin posted 5 months ago

YES! Even just have the age automatically display based on DOB would be a huge improvement. 

3 Votes

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