Logout and other options not visible after check in

Posted 5 months ago by Joan Ambo

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Joan Ambo

Hi,

We have volunteers (who don't have smartphones) using a common computer for check in right now. After they've checked in they can't simply logout since this bar is not visible from their check in page.

It would make sense and be helpful for some of less tech savvy volunteers!


Thanks,

Joan

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K

Katherine Stang posted 5 months ago Admin

Hi Joan, 


Thanks so much for writing in! To help understand what's going on here, can you let me know how the users are checking in? For example, are they using the Kiosk, or are they manually logging into their accounts?

Thank you so much! 


All the best,

Katie S. she/her

Customer Experience Data Specialist
Galaxy Digital


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