We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
Add a setting in Spotlights that allows Site Managers to decide if the link (when selected via a menu item in the navigation menu opens in a new window or not.
1 Votes
3 Comments
Katherine Stang posted 5 months ago Admin
Hi Bri,
Thank you for sharing your support for this suggestion! I’ve added your comments to the enhancement request, and we’ll let you know if there’s any updates on this request.
All the best,
Katie S. | she/her
Customer Experience Data Specialist
Galaxy Digital
0 Votes
Bri Johnson posted 5 months ago
I agree with this - would be nice to have the ability to determine that from a site manager perspective - otherwise volunteers end up with way too many tabs open.
0 Votes
Katherine Stang posted 5 months ago Admin
Hi Collette,
Thank you for writing in with your suggestion! The current workflow with the link automatically opening in a new window is to make sure that volunteers aren't navigated away from the site when the link takes them to a different website. However, I can see how it would be useful to decide whether the link opens in a new window or not. I've added your request to our enhancements list to review, but if there's anything else you'd like to add you can do so here.
All the best,
Katie S. | she/her
Customer Experience Data Specialist
Galaxy Digital
0 Votes
Login or Sign up to post a comment