We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
I use the kiosk check in/out for court-ordered volunteers. I am just now realizing there is a "Check in at start of shift” and “Check in at custom time” (for both start and end of shift) I need the ability to eliminate this option from the kiosk. We expect them to clock in and out at the time of arrival and exit of shift, and with this option, sneaky volunteers have begun to work around these expectations without staff knowing. It is also hard to prove misconduct because the system still marks it as "kiosk entry." This is a change that needs to be changed as soon as possible, please!!!
Amanda
1 Votes
3 Comments
Abby Torrice posted 3 months ago Admin
Hi Tricia,
Thank you for adding your thoughts to this forum post! I've gone ahead and added your input to the existing enhancement request we have for kiosk options.
Best,
Abby T.
Client Onboarding Specialist
0 Votes
Tricia Mohney posted 4 months ago
This is a feature that we need, as well. Some of our volunteers like Court Ordered and staff who use the software to log their hours shouldn't have an option to change their time at the kiosk. Thank you.
0 Votes
Abby Torrice posted 6 months ago Admin
Hi Amanda.
Thank you for submitting this to the forum. I can see how having this would be helpful to track volunteer kiosk check in more closely. We appreciate your feedback! I've recorded this for discussion in future enhancement meetings.
Have a great day!
Best,
Abby Torrice
Onboarding Specialist
Get Connected by Galaxy Digital
0 Votes
Login or Sign up to post a comment