Team Leaders

Posted about 1 month ago by Miranda Martin

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Miranda Martin

Please allow us to have no team leader. None of our teams really have "leaders." Someone from a business may be coordinating the day, but all of that coordination goes through me. I send out the link, but many folks struggle with adding themselves to a team (despite my instructions saying to scroll to the bottom to select "join team," rather than clicking the hyperlink within, "volunteer opportunity: Johnson Village Group Builds," they still click where they shouldn't and get confused.) 


When folks have difficulty signing up, I add them on their behalf. When I do this, the system automatically makes the first person I sign the team leader. They are not the team leader. No one is. But the system won't let me move forward without selecting someone as leader. 

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Jeff Rodell

Jeff Rodell posted 11 days ago Admin

Hi Miranda,


Thanks so much for clarifying that for me! I have added your suggestion to our enhancement notes so that our development team can consider it moving forward. We'll be glad to keep you updated if we hear any additional information about this suggestion being implemented onto the site.


Thanks again and have a great day!


Jeff Rodell

Client Onboarding Specialist

Galaxy Digital

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Miranda Martin posted 20 days ago

Volunteers do not create teams within our organization. Only site managers do this, yet nearly ever time, a volunteer somehow ends up being designated as team leader. Then, once someone has mysteriously been designated as team leader, I do not have the ability to remove them as team leader without assigning someone else as leader. 

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Jeff Rodell

Jeff Rodell posted 26 days ago Admin

Hi Miranda,


Thank you for taking the time to share your thoughts on our Forum! Before passing this along to our development team, I wanted to first share some information with you. While volunteers must designate a team leader when responding as a team, Site Managers are able to create a new team and team response without designating a team leader by going to the Volunteerism>Teams section and then clicking on "Add a Team". If you would like for volunteers to not have to designate a team leader when they are creating responses, please let me know here and I'll be glad to share that with our team.


Thank you!


Jeff Rodell (He/Him)
Client Onboarding Specialist
Galaxy Digital

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