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I have been using the Team feature but are encountering frequent confusion from users. People intuitively think that they need to click the hyperlink to sign up and are then misled into thinking that all the spots are full. Can GD move the link to the bottom before or after the “Join Team” link? Attached PDF.
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Design Chang....pdf
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Shonie K. posted 6 months ago Admin
Hi Belinda,
I'm sorry to hear this is misleading your users trying to join a team response. I can see how the opportunity hyperlink could confuse some users. I will make a note of this on our end to review as a team to think through how to improve these join pages.
In the meantime, if you are creating opportunities for specific teams, such as this one, you could choose to add some language at the top of the opportunity description field in bold, stating that if they are wanting to join the team they will need to scroll down to click the main join button. I know this isn't the best fix, but something to consider!
Thanks for submitting your request,
Shonie
CX Specialist
she/her
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