We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
It would be helpful to be able to reorder both the Standard and Custom questions across all questions so that the user profile flows in a way that makes sense.
One such example is when adding the custom field for "preferred name", it would be best to be at the top near the name field but it shows farther down the profile which isn't very useful since it won't be seen as easily if it were near the top.
2 Votes
2 Comments
Hilary Temple posted 6 months ago Admin
Hi, Whitney! (& Hi, Joan and Miranda!)
Thank you for sharing your suggestion with us! I can definitely see how this would be very useful to ensure seamless registration for users. I'll add this to our Development Team's enhancement list for review.
If there is anything you'd like to add, please feel free to reply here!
Have a great day!
Hilary T.
Onboarding Team
0 Votes
Joan Ambo posted 6 months ago
This would be great!
0 Votes
Login or Sign up to post a comment