We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
For the login screen, is there any way to move the "STAFF SSO LOGIN" to the bottom of the login screen or make the general volunteer login more prominent? The "OR" gets lost on the page and it seems to be confusing some volunteers who are choosing the staff login option and then keep getting errors and not being able to login.
Thanks for considering.
2 Votes
2 Comments
Hilary Temple posted 4 months ago Admin
Hi, Shannon and Katie!
Thank you for sharing your suggestion on our Forum! I definitely see the need for that being a useful change. At this time, we cannot move where the button is as it's hardcoded in the software, but I’ve recorded your request and added it to our enhancement notes. Our team will review it in one of our upcoming enhancement meetings.
We’ll keep you updated if there are any developments regarding this idea! If you'd like to add anything else to this, please feel free to reply here and I will update those notes.
Have a great day!
Best,
Hilary T.
Onboarding Team
0 Votes
Katie LaScaleia posted 5 months ago
Yes! I would second this. Our volunteers get lost thinking they have gone to the wrong login page when their screen only shows the "Staff Login" button at the top, and they have to scroll to find their login.
0 Votes
Login or Sign up to post a comment