Volunteer Hour Confirmation Letter

Posted about 2 months ago by Carolyn Gehrke

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Carolyn Gehrke

It would be very helpful to have a simple way to generate a letter for a volunteer (including ones that have come to us from Community Connected websites) that lists the hours and opportunities during a certain time period they have participated in for when they need documentation of volunteer hours. Ideally also have the option to customize the letter in opening and/or closing paragraphs. 

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Shonie K. posted 9 days ago Admin

Hi Carolyn,


Thanks for letting us know! This article goes into how a site manager and/or user can access their Volunteer Resume in their View Profile area. If users are experiencing issues accessing it, you can reach out to us directly at support@galaxydigital.com to troubleshoot further.


The resume does include your site banner, but I can see the benefit to either the user printing out the PDF to get signed by an official from the organization. Alternatively, allowing a site manager to add a note to the PDF to customize it. Is this something you'd like to see with the resume as an enhancement request?


Best,

Shonie

she/her

CX Specialist

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Carolyn Gehrke posted about 1 month ago

I have run into a couple of issues asking folks to do this. People are telling me they are not seeing how to generate it and, more significantly, there is no 'official' from Growing Hope confirming the hours. 

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Shonie K. posted about 1 month ago Admin

Hi Carolyn,


Thanks for adding this to our forum! Currently, we have something similar to your ask called the Volunteer Resume. You can read more about it here! It is found in a user's Profile Icon > View Profile > Volunteer Resume area. There, they can select a date range and export a PDF of their hours details and some visuals about their volunteerism.


The resume does not have a way to add text, however. Outside of the paragraph piece, would this PDF contain most of what you are looking for?


Shonie

CX Specialist

she/her

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