❖ Heads up! This article is intended for site managers. If you're a volunteer looking for information about managing your communication preferences, click here.
Your volunteers can update their communication preferences at anytime by visiting the Edit Profile area of the site. You can also update your communication preferences here! Here, we cover:
ⓘ So you know: Some sites use language overrides. This means you might see Need in place of Opportunity, or Program in place of Agency. To learn more about language overrides, click here.
Where are these preferences managed?
Volunteers can update communication preferences anytime, right from their profile! You can also update your communication preferences from your profile!
1. Click View Site from the top menu bar. 
- Be sure to click View Site first before navigating to your Edit Profile area. You won't see the Manage My Preferences button if you're in the site manager view.
2. Click on you profile image or initials from the top menu bar. 
3. Select Edit Profile. 
4. Scroll to the Data and Communication Settings section and click Manage My Preferences. 
5. Enable or disable the communications you want to receive. 
6. Click Save My Preferences when you're done!
✏️ Quick tip: Want to stop receiving all communications and notifications? Click Unsubscribe From All Emails and Notifications. 
What do these preferences mean?
| Title | Description |
|---|---|
| Account Management | These are important notifications about your volunteer account and activity. |
| Confirmations and Reminders | These are reminders and confirmations about volunteer opportunities you've signed up for. |
| Email Blasts | Email Blasts are the customized emails that you or other site managers have sent out. NOTE: These are not site-generated, automated notifications. |
| News and Recommendations | These are recommendations for volunteer opportunities based on your personal preferences. |
| Schedule Updates | These are important updates about changes to your schedule, updates about your spot on a waitlist, or important information about your teams. |
| Site Manager - Activity | This includes:
NOTE: Not all sites have the Advanced Events Module (AEM), so this may not be an option under your communication preferences. |
| Site Manager - Tasks | This includes:
|
| Site Manager - Updates | This includes:
|
How can I review a volunteer's preferences?
You can use the User Filter to see what communication preferences a volunteer has opted out of!
1. Go to Volunteerism > Users. 
2. Click User Filter. 
3. Select User Data > User Email Preferences.
4. From here, you can select Has opted out of, and then select the notification preference—for example, All Notifications, Account Management, Email Blasts, etc. 
5. Click Submit when you're ready to see your filtered user list.
✏️ Quick tip: You can add more filters to see which volunteers have opted out of more than one notification preference! For more information about using the User Filter, click here.