❖ Heads up! This article is intended for advanced program managers. If you're a site manager, click here. If you're a program facilitator looking for information about reviewing your programs, click here.
Volunteers in your Programs can opt out of email blasts, automated notifications, or both! You can also opt in our out of notifications right from the Edit Profile area of the site. Here we cover:
ⓘ So you know: Some sites use language overrides. This means you might see Need in place of Opportunity, or Program in place of Agency. Only site managers can request language overrides for a site.
Where are these preferences managed?
You or your volunteers can update your communication preferences anytime. To get started:
1. Click your profile image or initials from the top menu bar.
2. Select Edit Profile. 
3. Scroll to the Data and Communication Settings section and click Manage My Preferences. 
4. Enable or disable the communications you want to receive.
- Want to turn off Volunteer Notifications? Toggle the button beside it to Off.
- Want to select which Volunteer Notifications you receive? Check or uncheck your preferences!
5. Click Save My Preferences when you're done!
✏️ Quick tip: Want to stop receiving all communications and notifications? Click Unsubscribe From All Emails and Notifications. 
- Clicking this means that volunteers won't receive important reminders about Opportunities they've signed up for.
What do these preferences mean?
| Title | Description |
|---|---|
| Account Management | These are important notifications about your volunteer account and activity. |
| Confirmations and Reminders | These are reminders and confirmations about volunteer opportunities you've signed up for! |
| Email Blasts | Email Blasts are customized emails sent by volunteer leaders from the organization you have registered with. These are not automated notifications that are system-generated. |
| News and Recommendations | These are recommendations for volunteer opportunities based on your personal preferences. |
| Schedule Updates | These are important updates about changes to your schedule, updates about your spot on a waitlist, or important information about your teams! |
Agency Manager - Activity
Here are the Activity notifications that are sent to you when certain actions trigger them:
| Title | Description |
|---|---|
| Notification of Need Response | This is sent when a volunteer responds to one of your agency's needs. |
| Notification of Unregistered Volunteer | This is sent when a volunteer unregisters from one of your agency's needs. |
| Agency Need Denied | This is sent when a site manager denies a submitted need for your agency. |
Agency Manager - Tasks
Here are the Tasks notifications that are sent to you when certain actions trigger them:
| Title | Description |
|---|---|
| Pending Hours Notification for Agency | This is sent when you have pending volunteer hours for review. |
| Agency Manager's Weekly Digest | This is a weekly digest containing updates about your needs and pending items. |
| Agency Incomplete Notification | This is sent when you haven't competed your agency's basic profile. |
Agency Manager - Updates
Here are the Updates notifications that are sent to you when certain actions trigger them:
| Title | Description |
|---|---|
| Registration Closed Message | This is sent the day that a need's registration closes. Note: If you have multiple needs with the same registration close date, then you receive an email for each individual need. |
| Agency Need Happens On Notification | This is sent seven days before and one day before a need is scheduled to occur. |
| Agency Need Expiration Notification | This is sent seven days before and one day before a need expires. |