Do you need to update your contact information or availability? Want to opt out of notifications? You can update your profile and notification settings at any time! Here we cover:
How do I edit my profile?
To view or make changes to your profile:
1. Click on your profile picture or initials in the top right-hand menu.
2. Select Edit Profile.
- To view your profile, change your selected skills and causes, or download your volunteer resume—click View Profile.
3. From here you can:
Upload or update a profile picture
Here, you can upload or update your profile picture. This appears in the top menu bar when you're logged into the site.
- We recommend images that are 540px by 540px.
Change your password
It's good practice to change your password periodically on any site that you're registered on. We do our best to protect your personal information and data—a strong password is one way to manage that!
- Here, you're asked for your current password, and then to enter your new password twice before selecting Update Password to save your changes.
Resetting a password
Did you forget your password or get locked out of your account? No worries! You can always request a reset from the login screen! Click here for more information.
Update your information
From here, you can update your basic information, e.g., name, contact information, address, birthday, age range, favorite Program, etc. This is the information you provided when you first joined the site!
- Remember to click Update Basic Information to save your changes.
Update your availability
Has your schedule changed since you joined an organization's site? Do you only want to receive shift invites for the days and times that you're available? You can always update your availability when needed! Just check the days and times that you're available for volunteering or select Don't schedule me when there's a conflict with your schedule.
- Remember to click Update Settings to save your changes.
Update your data and communication settings
You can update your preferences anytime, right from your profile! To get started:
1. Click your profile image or initials from the top menu bar.
2. Select Edit Profile.
3. Scroll to the Data and Communication Settings section and click Manage My Preferences.
4. Enable or disable the communications you want to receive.
- Want to turn off Volunteer Notifications? Toggle the button beside it to Off.
- Want to select which Volunteer Notifications you receive? Check or uncheck your preferences!
5. Click Save My Preferences when you're done!
✏️ Quick tip: Want to stop receiving all communications and notifications? Click Unsubscribe From All Emails and Notifications.
- Clicking this means you won't receive important notification reminders about volunteer Opportunities you've signed up for.
What do these preferences mean?
Title | Description |
---|---|
Account Management | These are important notifications about your volunteer account and activity.
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Confirmations and Reminders | These are reminders and confirmations about volunteer Opportunities you've signed up for!
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Email Blasts | Email Blasts are customized emails sent by volunteer leaders from the organization you have registered with. These are not automated notifications that are system-generated.
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News and Recommendations | These are recommendations for volunteer Opportunities based on your personal preferences.
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Schedule Updates | These are important updates about changes to your schedule, updates about your spot on a waitlist, or important information about your teams!
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ⓘ So you know:
You can also turn off notifications from your email. When you receive an automated notification, the email will include a link to unsubscribe.
Opting out of notifications doesn’t prevent you from receiving the password reset email, should you need to reset your password.
When you register on a site, you’ll be required to accept Galaxy Digital’s privacy policy and asked to opt in or out of email notifications there.
Scheduling
- If you want to allow managers to schedule you for Opportunities based on your availability, then toggle the button beside Allow Scheduling to On.
- If you don't want to allow managers to schedule you for Opportunities, toggle it Off.
✏️ Quick tip: Remember to click Update Settings after any changes you make to save them!
Deactivate your account
We hope you're enjoying your volunteer journey! However, if you need to cancel your account with an organization at any time, you can always deactivate it.
- When you deactivate your account, you're asked if you want to anonymize your account information.
- This means your personally identifiable information is completely removed from the site and our servers.
- Check the box under No, if you want to remove all your personally identifiable information from the site.